Payment accepted through PayPal when you place your order.
A wonderful, easy, efficient, quick and safe method of making your payment

DUTIES AND TAXES
International Orders may incur additional taxes, duty, fees etc. upon delivery.
These additional charges are the responsibility of the purchaser.
Any customs declaration will have the cost indicated and an invoice will be included in the package.

TO FIND OUT SHIPPING COSTS, PLEASE PUT THE ITEM IN YOUR CART AND ALL SHIPPING COSTS WILL COME UP. PUTTING AN ITEM IN YOUR CART DOES NOT COMMIT YOU TO BUY, YOU CAN CLICK TO REMOVE OR GO ON TO PURCHASE.

I aim to send all items within 3 - 5 days, but often much sooner,sometimes next day. I will send you an email to let you known when your purchase is on its way.
If you need something super quick let me know and I'll do my best.

In the UK I send Royal Mail First Class, and prints will have Recorded Delivery.
International orders are sent with AIRMAIL.
So far orders to the U.S. have taken between 12 and 14 days and all arrived safely.
At the moment some are travelling even faster!

However, there may be delays which no one can anticipate, for example with customs, public holidays or even bad weather, so please allow good time for arrival if ordering internationally. Any additional costs or duty payable on entry to a country is the buyers responsibility.

If you require something urgently, special delivery can be arranged at an additional cost.

Tracking information and Signed For can be provided to many countries with Airmail for an extra cost. AIRSURE and INTERNATIONAL SIGNED FOR are other options for many countries World Wide. Please get in touch if you would like a quote for these services

Large MOUNTED/MATTED PRINTS are individually sealed in transparent cello envelopes and then packed in card mailers to provide rigidity and protection on their journey to you. Bio Foam Board may also be used. This acts like regular board but will break down in household waste when disposed of.

UNMOUNTED/UNMATTED PRINTS are also in their cellos, and then packed with rigid board to post.

CARDS are sent in board envelopes. Each individual card and envelope is in it's own cello.

CUSHIONS are sent in soft postal bags and may be sent direct from the specialist printer.

PLEASE NOTE - Calculating postage "with an additional item" The most expensive postal item's postal charge stands, with the least expensive being the additional item.

I sometimes use Recycled cardboard packaging. If for any reason you prefer only new packaging, let me know.

All images are COPYRIGHT to BARBARA SIMONS (SPIRITED IMAGE)

Prints and cards purchased are for personal use only.
No copying, transmitting, web use or commercial usage permitted.
Any unauthorized copying or use will be viewed as an infringement of copyright.

I do not sell Digital Image Files.

If you are interested in limited commercial usage, contact me with full details and I will consider your request. Please note however that most of my work is produced on Edition Print runs, so wider use would not usually be permitted.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Barbara Simons, am the data controller of your personal information. If you have any questions or concerns, you may contact me at barbara [!at] spiritedimage.net